描述:
The applications of artificial intelligence (AI) and natural language processing (NLP) have significantly empowered the safety and operational efficiency within the aviation sector for safer and more efficient operations. Airlines derive informed decisions to enhance operational efficiency and strategic planning through extensive contextual analysis of customer reviews and feedback from social media, such as Twitter and Facebook. However, this form of analytical endeavor is labor-intensive and time-consuming. Extensive studies have investigated NLP algorithms for sentiment analysis based on textual customer feedback, thereby underscoring the necessity for an in-depth investigation of transformer architecture-based NLP models. In this study, we conducted an exploration of the large language model BERT and three of its derivatives using an airline sentiment tweet dataset for downstream tasks. We further honed this fine-tuning by adjusting the hyperparameters, thus improving the model’s consistency and precision of outcomes. With RoBERTa distinctly emerging as the most precise and overall effective model in both the binary (96.97%) and tri-class (86.89%) sentiment classification tasks and persisting in outperforming others in the balanced dataset for tri-class sentiment classification, our results validate the BERT models’ application in analyzing airline industry customer sentiment. In addition, this study identifies the scope for improvement in future studies, such as investigating more systematic and balanced datasets, applying other large language models, and using novel fine-tuning approaches. Our study serves as a pivotal benchmark for future exploration in customer sentiment analysis, with implications that extend from the airline industry to broader transportation sectors, where customer feedback plays a crucial role.
描述:
The composition and structure of mountain vegetation are complex and changeable, and thus urgently require the integration of Object-Based Image Analysis (OBIA) and Deep Convolutional Neural Networks (DCNNs). However, while integration technology studies are continuing to increase, there have been few studies that have carried out the classification of mountain vegetation by combining OBIA and DCNNs, for it is difficult to obtain enough samples to trigger the potential of DCNNs for mountain vegetation type classification, especially using high-spatial-resolution remote sensing images. To address this issue, we propose a self-adaptive-filling method (SAF) to incorporate the OBIA method to improve the performance of DCNNs in mountain vegetation type classification using high-spatial-resolution aerial images. Using this method, SAF technology was employed to produce enough regular sample data for DCNNs by filling the irregular objects created by image segmenting using interior adaptive pixel blocks. Meanwhile, non-sample segmented image objects were shaped into different regular rectangular blocks via SAF. Then, the classification result was defined by voting combining the DCNN performance. Compared to traditional OBIA methods, SAF generates more samples for the DCNN and fully utilizes every single pixel of the DCNN input. We design experiments to compare them with traditional OBIA and semantic segmentation methods, such as U-net, MACU-net, and SegNeXt. The results show that our SAF-DCNN outperforms traditional OBIA in terms of accuracy and it is similar to the accuracy of the best performing method in semantic segmentation. However, it reduces the common pretzel phenomenon of semantic segmentation (black and white noise generated in classification). Overall, the SAF-based OBIA using DCNNs, which is proposed in this paper, is superior to other commonly used methods for vegetation classification in mountainous areas.